Privacy Policy for Riverine Petal

Riverine Petal is committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our fishing charters, floral design services, event decor, fly-fishing lessons, corporate fishing retreats, botanical workshops, and river tours. By using our services or accessing our online platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identification Information: This includes information you voluntarily provide when booking a fishing charter, ordering floral arrangements, registering for a workshop, or contacting us. Examples include your name, email address, mailing address, phone number, and payment information.
• Booking and Service Details: Information related to your specific service requests, such as the type of fishing charter, floral preferences, event dates, participant names for group bookings, and any dietary restrictions or special requirements for excursions.
• Technical Data: When you visit our online platform, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. This is collected using cookies and similar tracking technologies.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages sent through our online platform.

How We Use Your Information

The information we collect is used for various purposes to deliver our services effectively and enhance your experience:

• To Provide and Manage Services: To process your bookings, fulfill floral orders, organize fishing excursions and workshops, and manage your participation in our various offerings.
• Communication: To communicate with you regarding your bookings, provide updates, respond to your inquiries, and send important service-related notices.
• Improve Our Services: To understand how our services are used and to improve our offerings, online platform, and customer experience. This may involve analyzing usage patterns and feedback.
• Marketing and Promotions: To send you promotional materials, newsletters, or offers about our services that we believe may be of interest to you, based on your consent where required. You can opt-out of these communications at any time.
• Safety and Security: To ensure the safety of our clients during excursions and to protect our online platform and services from fraud and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, such as payment processors, IT support, and marketing platforms. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information when required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption, and restricted access to data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights. Riverine Petal aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Cookies

Our online platform uses "cookies" to enhance your experience. Cookies are small files placed on your hard drive that help us provide customized services. We use cookies to understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: